MILAN (AIMnews.it) - Softec has supported Bologna Guglielmo Marconi Airport in the digital transformation process. The goal is technological innovation to improve the travel experience of passengers, for which the first humanoid in service in an Italian airport, Pepper, was supplied and programmed, and of which AIM company is an authorised distributor for Italy and the United Arab Emirates. "Thanks to our cloud based solution that natively integrates artificial intelligence and robotics, Bologna Airport is the first in Italy to provide a new service with high technological innovation able to offer an extraordinary passenger experience: a service of information that does not only provide passengers with basic information regarding the procedures linked to the departure of a flight, but also manages to entertain and relax them", said Softec CEO Francesco Meani.